HyperRef Support
How to get help with HyperRef
Email support@hyperref.app, or open Settings → Submit Feedback in HyperRef to start an email from the app. Answers to the usual questions about Pro, iCloud and deleted images are below.
Write to the developer
Write to support@hyperref.app, or use Submit Feedback in HyperRef's Settings, which opens a Mail draft and can attach diagnostic logs if you turn that on. The logs help most with bugs. HyperRef is made by one person, Seth Berggren, who reads and answers each message.
Common questions
How do I get Pro back after reinstalling, or on a new device?
Open Settings → HyperRef Pro and tap Restore Purchase. Pro is a one-time purchase tied to your Apple Account, so it carries over to your other devices, including a Mac, when you're signed in with the same account.
What does Pro add, and what does it cost?
Pro is a one-time $4.99 with no subscription. The free version holds 5 collections and 50 images, and Pro removes both limits and adds the Value, Poster and Pixels filters and collection locking.
How does iCloud sync work?
Your collections and images sync between your iPhone, iPad and Mac through your own private iCloud, which the developer can't see. You turn iCloud for HyperRef on or off in your device's Settings app, not inside HyperRef, and Settings → iCloud in HyperRef shows its current status.
I deleted a collection by accident. Can I get it back?
Deleted collections and images stay in Settings → Recently Deleted for 30 days, and you can restore them from there. After 30 days they're removed for good.
How do I get my images out of HyperRef?
Settings → Export Data exports your collections and images as a zip archive, so you have a copy outside the app.
Which devices does HyperRef run on?
HyperRef runs on iPhone with iOS 18.6 or later, on iPad with iPadOS 18.6 or later, and on a Mac with macOS 15.6 or later.
Does HyperRef collect my data?
HyperRef has no account and no analytics. The privacy policy, linked at the bottom of this page, has the details.
Where do I send a feature request?
Send it to the email address above, or through Submit Feedback in HyperRef's Settings. It helps to say what you were drawing when you wanted the feature.
Updated 21 October 2026.